Legal

1. Introduction
By accessing and using the Poppies Collective website, you agree to comply with the terms and conditions outlined below. These policies are designed to ensure clarity, transparency, and a positive experience for all users. If you do not agree to these terms, please discontinue use of our website.

2. Intellectual Property
All content displayed on the Poppies Collective website, including text, graphics, logos, and product descriptions, is the exclusive property of Poppies Collective unless otherwise stated.
You may not copy, reproduce, modify, or distribute any content without prior written consent from Poppies Collective.
Any unauthorised use of our intellectual property may result in legal action.

3. Product Information
We make every effort to provide accurate and detailed descriptions for all our products.
Variations in colour, texture, or appearance may occur due to natural material properties or differences in screen displays.
We reserve the right to update or modify product details, including descriptions and pricing, at any time without notice.
Products are subject to availability. In the event that a product is out of stock or unavailable, we reserve the right to cancel or modify orders accordingly.

4. Product Safety

Baby items sold by Poppies Collective are designed with safety in mind but should always be used under direct adult supervision.

Customers should carefully follow all usage and care instructions provided with the products to ensure their safe and effective use

5. Liability Disclaimer

Customers are encouraged to follow all product care and usage instructions to ensure product safety and longevity. Poppies Collective is not liable for any damages, injuries, or losses resulting from:

• Misuse or improper handling of products.

• Use of products outside their intended purpose.

• Third-party failures, such as shipping delays or technical website issues.

6. Third-Party Links

The Poppies Collective website may include links to third-party websites or resources.

These third-party sites are independent of Poppies Collective, and we are not responsible for their content, practices, or privacy policies.

We recommend reviewing the terms and privacy policies of any third-party websites you visit.

7. Governing Law and Dispute Resolution
This agreement and all related matters shall be governed by the laws of Australia. In the event of a dispute, both parties agree to seek resolution through mediation or arbitration under Australian jurisdiction before initiating legal proceedings.

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Privacy

1. Introduction
At Poppies Collective, we are committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

Here’s a detailed and fully informative privacy policy based on your input while avoiding any verbatim repetition:

2. Type of Information Collected

We collect both personal and non-personal information to provide a seamless experience:

• Personal Information: Includes your name, email, address, phone number, payment details, purchase history, and account login credentials.

• Non-Personal Information: Includes your IP address, browser details, session behavior, and device details. We also gather data on page response times, page interactions, and browsing patterns.

• Feedback, reviews, and recommendations may also be stored to improve our services.

3. How Information is Collected

Your information is collected through:

• Transactions, such as placing an order or creating an account.

• Communication via forms, emails, or surveys.

• Website tracking tools, including cookies, to gather browsing data and analyze user behavior.

4. Purpose of Data Collection

We collect and use your data to:

• Operate and deliver our services.

• Fulfill orders, manage transactions, and provide customer support.

• Send service updates, promotional content, or personalized communications.

• Analyze aggregated data for improvements in user experience.

• Comply with legal obligations and safeguard against misuse.

5. Storage, Sharing, and Security of Information

Your data is hosted securely on the Wix platform, which implements industry-standard safeguards, including firewalls and PCI-DSS compliance for payment gateways.

Information may be shared with third parties for operational purposes, such as shipping providers or payment processors.

Data access is limited to authorized personnel to ensure privacy and security.

6. Cookies and Tracking Tools

Cookies and tracking technologies improve functionality and analyze website performance:

• They help store preferences, track your activity, and personalize your experience.

• Third-party tools, such as Google Analytics, may also use cookies. These external services have their own privacy policies and are not managed by us.

• You can disable cookies in your browser settings, though some website features may become unavailable.

7. Withdrawing Consent

You can withdraw consent or request data deletion by contacting us via poppiescollectiveaus@gmail.com or via our contact form. This includes opting out of promotional communications and requesting updates to your stored information.

8. Data Security
Poppies Collective implements strong security measures to protect your personal information, including:

• Secure Sockets Layer (SSL) encryption for data transmission.

• Limited access to your data by authorised personnel only

• While we strive to safeguard your information, no online platform is immune to breaches. We recommend taking precautions when sharing sensitive information online.

9. Data Retention
We retain your personal information only as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes under the Australian Privacy Principles.

10. Policy Updates

We reserve the right to update this Privacy Policy. Changes will take effect upon posting. Significant updates will be highlighted on our website to ensure transparency regarding how your information is handled.

11. Contact Information

For inquiries about your data or this Privacy Policy, contact us at:

• Email: poppiescollectiveaus@gmail.com, or

• Contact Form here