FAQ
What currency is your website in?
Our website is set to display prices in AUD (Australian Dollars).
Do you sell other brands?
Yes, Poppies Collective stocks a range of other brands alongside our own products. We particularly like to highlight other Australian brands and are proud stockists of all the brands listed in our "Shop by Brand" dropdown box.
What payment methods do you accept?
Payments are currently accepted through Square Payments, which includes a range of credit and debit cards. You can view the full list of accepted cards in our website footer.
Are my payments secure?
Yes, your payments are secure. We use Square Payments, which is a trusted, encrypted payment processor that adheres to high security standards to ensure your personal and financial details are protected. Please review Square Payments’ Terms of Service for more information.
Do you ship internationally?
At this time, we only offer shipping within Australia. In depth shipping information can be found here.
How can I contact you?
You can reach us through the contact form on our website or by email at poppiescollectiveaus@gmail.com. Our customer service team is happy to assist you.
Do you offer returns or exchanges?
Yes, we offer returns and exchanges. Please visit our Returns, Refunds, and Exchanges page for full details on how to initiate a return.